Privacy Policy
This Privacy Policy ("Policy") outlines how Cottenham Dental ("we," "us," or "our") collects, safeguards, and utilizes personally identifiable information ("Personal Information") provided by you ("User," "you," or "your") on our website and associated services (collectively referred to as "Website" or "Services"). It also explains your options regarding the use of your Personal Information and how you can access and amend this information. This Policy does not cover the practices of third-party companies or individuals not employed or managed by us.
Collection of Personal Information
We collect and store any information you provide when filling out forms on our Website, booking appointments, or contacting us. While you may choose to withhold certain information, doing so may limit your ability to use certain features of our Website or Services. If you are unsure about which details are required, please contact us for clarification.
Collection of Non-Personal Information
When you visit our Website, our servers automatically record information sent by your browser. This may include your IP address, browser type and version, operating system type and version, language preferences, referral website, pages visited on our Website, time spent on pages, search queries, access dates and times, and other analytical data.
Use and Processing of Collected Information
We use collected information to:
Manage and improve our Website and Services.
Personalize your experience.
Schedule and confirm appointments.
Send important notifications, including appointment reminders.
Respond to inquiries and customer service requests.
Maintain security and prevent fraud.
Non-personal information is used to analyze trends and ensure the proper functioning of our Website. We may process your Personal Information if:
You have given consent for one or more specific purposes.
It is necessary for fulfilling an agreement with you (e.g., appointment scheduling).
We are legally obligated to do so.
Processing is in our legitimate interest or the interest of a third party.
Information Transfer and Storage
Your data may be transferred and stored outside your country, depending on our operational needs. You have the right to know about the legal basis of such transfers and the security measures we implement to protect your data.
User Rights
You have the following rights regarding your information:
Withdraw consent at any time.
Object to data processing.
Access your personal data.
Request corrections or updates.
Restrict or erase processing of your data.
Receive data in a portable format.
How to Exercise These Rights
To exercise your rights, please contact us using the details provided in this Policy. We will respond as promptly as possible, within one month.
Privacy of Children
We do not knowingly collect Personal Information from children under the age of 13. If you are under 13, please refrain from providing Personal Information through our Website or Services.
Cookies
Our Website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
Do Not Track Signals
Our Website does not currently interpret or respond to Do Not Track signals from web browsers. However, we limit data collection and usage as described in this Policy.
Information Security
We implement reasonable security measures to protect the information you provide. However, no method of data transmission over the internet is completely secure.
Data Breach
In the event of a data breach, we will take appropriate action, including investigation, reporting, and notification to affected individuals as required.
Legal Disclosure
We may disclose collected information if required by law, to protect our rights or safety, or in the event of a business transition.
Changes and Amendments
We reserve the right to amend this Policy at any time. Changes take effect upon posting on the Website.
Acceptance of This Policy
By using our Website or Services, you agree to the terms of this Policy.
Contact Us
If you have any questions regarding this Policy, please contact us at: info@cottenhamdental.co.uk